Help & Support

At RankMarg, our goal is to empower every JEE and NEET aspirant with a smooth and productive practice experience. If you need help, have questions, or want to share feedback, you're in the right place.

Looking for FAQs?

For answers to commonly asked questions about practice, performance, subscriptions, and more, please visit our dedicated FAQ section.

Go to FAQs

Contact Support

If your issue isn't covered in the FAQ, reach out to us directly.

support@rankmarg.in
10 AM – 7 PM IST (Monday to Saturday)
We usually respond within 24–48 business hours.

When contacting us, please:

  • Include your registered email ID.
  • Briefly describe the issue you're facing.
  • Attach relevant screenshots if needed.

What We Can Help You With

Platform issues

Errors, bugs, broken pages

✓ We can help

Account or login help

Login issues, email updates

✓ We can help

Subscription & payment

Activation, billing, plan upgrades

✓ We can help

Analytics & practice doubts

Understanding mastery, mistake logs

✓ We can help

Conceptual doubts

We don't provide academic guidance

✗ Not available

Lecture or video content

RankMarg only offers question practice

✗ Not available

Important Links

Quick access to our policies and terms

Please Note

RankMarg is an intelligent practice platform. We do not offer live classes, lectures, or doubt-clearing services. Our mission is to help you master exam questions through personalized practice, analytics, and feedback.

©RankMarg 2025, All rights reserved.

All content, logic, and analytics systems on RankMarg are protected by copyright. Unauthorized use or duplication is strictly prohibited. RankMarg® is a registered trademark in India.